| Issue ID | 1301241 |
| Internal NHTSA # | 10887683 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 21/07/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start. Car won't start and steering won't unlock... I stopped and cut the engine of and tried restarting the car it won't do anything. This particular part is faulty on most 2008-2009 mercedes c300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UPPER MARLBORO, MD |
| VIN pattern | WDDGF81X49RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |